Standard hours are 8.30am-5.30pm Mon-Fri
We are always on the look out for distributors. We pride ourselves on customer satisfaction, the strength of the relationships we've developed, and the partnerships we have grown. Get in touch and let's work together for the future. Please note that for new customers the IDA must be complete before any quotation is given or any transaction is undertaken
Inquiries and orders can be placed by phone, fax, email, or via the Expata website.
All transactions will occur between Expata Tool Company and the individual making the order. The individual making the order will henceforth be referred to as the 'consignee'.
An order is considered active when:
- The consignee has read, completed, and returned the International Distributor Application.
- The product details are agreed upon.
- The payment has been made.
An order is considered complete when:
- The order has left the port of Taiwan.
Minimum Order Quantity (MOQ)
The MOQ is 50 units per specification.
Prices will be given in $USD unless otherwise stated. Individual price lists will not be given in full. A Request For Quotation (RFQ) can be made.
When making a RFQ please provide (where possible):
- The material to be machined.
- The type of drill or end mill required.
- The quantity of a particular product required.
- The date the order is required by.
- Delivery location for the order.
All quotations will be inclusive of the net price for the order only. Quotations will be exclusive of things such as import taxes, levies, freight and any other additional costs incurred once the order has left the port of Taiwan. Any and all additional costs are the responsibility of the consignee, and not Expata Tool Company.
Freight on Board (FoB) port of Taiwan. The cost of freight is to be charged to the consignee. Expata Tool Company will not be responsible for any additional costs once the order has left the port of Taiwan; be they taxes, customs duties, or import fees levied by the destination country. When the order becomes active Should the consignee wish to freight through a preferred carrier of their choosing this should be discussed at the time the order is made active.
For first time customers the entire payment must be complete before production commences. All payments are made via electronic transaction.
All drill and end mill products are designed for use in Computer Numerical Control (CNC) machinery. Operators should ensure they adhere to all correct and standard procedures for use for use of such products in CNC machinery. Expata Tool Company will not be held responsible for any damage, wear, injury, or loss of earnings as a result of Expata Tool Company products being used incorrectly.
All content included in or made available by Expata Tool Company, such as text, graphics, logos, button icons, images, audio clips and or video content, digital content, tool designs, tool images, Trademarks, and data compilations is the property of Expata Tool Company protected by United States and international copyright laws.
Industrial and intellectual property
Expata Tool Company retains the intellectual property rights for all drill and end mill products produced, including custom tooling.
All customer information is used for reference purposes only and will not be disclosed to any third party.
All custom tooling is managed on a case by case basis. Please contact us for more information on this.
Technical information is provided on our website, technical advice can also be requested via email or over the telephone. Any technical advice given should be considered a guide. The responsibility of the application of said advice is not considered the responsibility of Expata Tool Company.
Orders may be cancelled up to the point that the order leaves the port of Taiwan. All transactions made prior are non refundable.
Once a transaction has begun and the order considered active the consignee agrees that any dispute resolution proceedings enacted by the consignee will be conducted only on an individual basis and not in a class, consolidated or representative action.
The IDTC is current for the year 2013.Expata Tool Company reserves the right to modify the terms and conditions at any time where it is deemed necessary.